' "I will obey my master, the clock, and will obediently nod to my co-workers and make small talk about sports, kids and the weather - all things I'm genuinely not interested in. I will do this because I accept the choices I've made in my life to this point."
'Thus begins 30-year-old Jay Thompson's tale of life in Corporate Purgatory. From the individual production modules (aka cubicles), to KGB-style receptionists and inept bosses, life has never been easy at HMS Trust's head office. But now, things are about to get worse. Thanks to his "high accuracy assessment", Jay lands the biggest promotion-without-pay of his career: managing a call centre full of temps during.'
Source: Publisher's blurb.
Authors' web page states that this is the sequel to Live by Request (2002) set in Canada but not published in Australia.