'There’s a script for everything. Someone, voice wavering, says, ‘She’s dead’, and you say, ‘What?’ They say it again, and you say, ‘Oh, my god.’ You ask the usual questions, and then hang up and everything is incredibly quiet. You tell your boyfriend, and you both walk around the house trying to pack useful things: a sleeve of Valium, warm socks. You call your brother in London. He texts to say it’s five am there, can it wait? You call back. Before he even answers the phone, he knows.' (Introduction)