' At the end of my shift I put on a fresh pot of coffee and have a cup with JJ. We always do when we work together. He's my favourite of the cooks. Today he tells me a story about his granddaughter. Last week it was her third birthday. He phoned her in the morning. She was confused, he says. She kept saying, 'But Poppy, where did my two go?' He chuckles when he says it and I can tell he really loves her.' (Introduction)