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'Sandra Pankhurst is no ordinary cleaner. The subject of Sarah Krasnostein’s biography, The Trauma Cleaner, this Melbourne businesswoman is one of the most extraordinary characters you will ever find in a work of non-fiction. Pankhurst’s company, Specialised Trauma Cleaners, deals with crime scenes, “unattended deaths” and hoarders’ houses. Staff in white plastic suits rip up sewage-drenched carpet, wipe bloodstains from walls, and dispose of decades of rubbish.' (Introduction)
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